How to factory reset laptop

Step 1: Access the settings menu by clicking the notifications icon on the taskbar or pressing the Windows button + A. Then click “All settings.”
Step 2: Click “Update & Security,” then choose “Recovery” from the left-hand menu.The next page contains two options. The first, “Reset this PC”
Step 3: When you’re ready, click the “Get started” button under the “Reset this PC” heading. A new window will appear with two options, “Keep my files” and “Remove everything.”
Step 4: Decide whether you want to keep all of your files and folders, or truly start from scratch and then bring your personal data back from your backup solution. Whichever one you pick, all of your applications will need to be reinstalled, and your settings, such as your Start menu, will go back to the defaults.
Step 5: Click whichever option you have chosen. If you chose “Keep my files,” skip to Step 7.
Step 6: If you chose “Remove everything,” you now have the option to “Just remove my files” or “Remove files and clean the drive.” The second option formats the drive itself, and it’s better if you’re planning on selling or giving away your computer. It takes much longer, so if you’re just resetting the PC for yourself, choose the first option and skip forward to Step 8.
Step 7: If you chose “Keep my files,” on the next screen the system will display a list of conventional programs installed on your computer (ones not installed from the Windows Store). This list will be saved to your desktop when you finish the recovery process. Click “Next.”
Step 8: Once you’ve gone through the steps in preparing for the reset, you’ll be presented with the final choice. Click “Reset” to proceed.

Your PC will then reboot automatically and begin the reset process. This might take an hour or more, so if you’re using a laptop it’s a good idea to plug in the power cord. It may reboot itself several times. Wait for Windows to restart and begin the setup process, then enter your personal information, and login.